Renovation FAQ Toronto
Got Questions? We’ve Got Answers
General Questions
Q: What services do you offer?
A: We provide professional renovation services including bathroom renovations, basement renovations, kitchen renovations, full home renovations, home additions, and custom renovation solutions across Toronto and the GTA.
Q: Do you work on both residential and commercial projects?
A: Yes, we handle both residential and commercial renovation projects, tailoring each to meet the unique needs of the space.
Q: Do you offer design services, or should I hire a designer separately?
A: We can assist with design planning and help guide you through layout, material, and finish selections. If your project requires specialized design services, we’ll discuss the best approach during your consultation.
Q: What sets Canoll Construction Inc. apart from other renovation companies?
A: We believe successful renovations are built on quality workmanship, transparent pricing, clear communication, and attention to detail. Every project is professionally managed from the first consultation to the final walkthrough, with a focus on delivering results homeowners can trust.
Q: Can I see examples of your past projects?
A: Yes, we have a portfolio on our website where you can explore photos and descriptions of completed projects. We’re also happy to provide additional examples upon request.
Process and Timelines
Q: How far in advance should I schedule my renovation project?
A: We recommend reaching out 1-2 months or at least 2 weeks before your desired start date. This allows us to plan effectively, order materials, and ensure we can meet your timeline.
Q: Can you work around my schedule?
A: We always do our best to accommodate your schedule. Let us know your availability, and we’ll work with you to plan around it.
Q: What if I need to make changes to the design once the project has started?
A: We understand that plans can change. If you request changes after work has started, we’ll discuss any impact on the project timeline and pricing before additional work begins. No changes are made without your approval.
Q: How do you handle unforeseen issues or delays during a project?
A: If unforeseen issues such as hidden structural problems are discovered, we’ll explain the situation, discuss the available solutions, and provide a written update before proceeding. While we always aim to stay on schedule, quality and safety remain our highest priorities.
Pricing and Payments
Q: How does your pricing work?
A: Our pricing is based on the scope of work, materials, and project requirements. Before construction begins, you’ll receive a detailed written estimate with transparent pricing outlining the project scope and costs, so you know exactly what to expect.
Q: Do you offer financing options?
A: Currently, we do not offer in house financing. However, we can recommend trusted financing partners if needed.
Q: What payment methods do you accept?
A: We accept cash, e Transfer, cheques, credit cards, and bank transfers. Payment schedules typically include an initial deposit, progress payments, and a final payment upon project completion, as outlined in your written estimate.
Q: Can I pay in installments?
A: Yes. Payment schedules are discussed before work begins and are clearly outlined in your written estimate and project agreement.
Q: Do you charge for initial consultations?
A: No. We offer a free, no obligation consultation to discuss your project, answer your questions, and provide a detailed written estimate.
Q: Do you offer discounts for large projects?
A: Every project is priced individually based on its scope and requirements. Rather than offering standard discounts, we focus on providing fair, transparent pricing and excellent value for every renovation.
Q: Are there any hidden costs?
A: There are no hidden costs within the agreed scope of work. If unforeseen conditions or requested changes arise, we review them with you and obtain approval before additional work is completed.
Permits, Compliance, and Insurance
Q: Will you handle permits and inspections for my project?
A: Permit requirements depend on the scope of the project. If permits are required, we can guide you through the process or manage the permit application on your behalf if requested. All work is completed in accordance with applicable building codes.
Q: Do you ensure your work complies with local building codes?
A: Yes, we strictly adhere to all local building codes and regulations to ensure safety and compliance.
Q: Do you have insurance coverage?
A: Yes. We carry $2 million in liability insurance. If your project requires additional coverage, we can discuss available options before work begins.
Q: What happens if an inspection identifies an issue?
A: We review the inspector’s comments, explain any required changes, and coordinate the necessary corrections so the project can move forward in compliance with applicable requirements.
Materials and Design
Q: Do you help with selecting materials and designs?
A: Absolutely. We help you choose materials, finishes, layouts, and design options that match your style, budget, and project goals. If specialized design services are required, we’ll discuss the best approach during your consultation.
Q: Can you work with eco friendly or sustainable materials?
A: Yes, we’re happy to accommodate eco friendly and sustainable materials. Let us know if this is a priority for you.
Q: Can you install energy efficient appliances and fixtures?
A: Yes. We can install energy efficient fixtures and recommend products that help improve efficiency and reduce long term operating costs.
Q: Do you source materials, or do I need to purchase them?
A: We can supply materials for your project or work with materials you purchase. We’ll help you choose the option that best fits your budget, timeline, and renovation goals.
Q: Can I use my own materials?
A: Yes. You’re welcome to provide your own materials. We’ll review them beforehand to ensure they’re suitable for the project and compatible with the installation requirements.
Project Management and Communication
Q: Who will manage my renovation project?
A: Every project is professionally managed from start to finish with clear communication throughout the renovation process, ensuring you always know what to expect.
Q: How often will I get updates on the project?
A: We keep you informed throughout the renovation with regular progress updates and clear communication, so you always know the status of your project.
Q: How do I communicate with the project manager during the renovation?
A: You can contact us by phone, email, or other agreed communication methods throughout the project. We believe clear communication is essential to a successful renovation.
Q: What should I do if I have additional questions during the project?
A: You’re always welcome to contact us with any questions during your renovation. We’re committed to keeping you informed and making the renovation process as smooth as possible.
Q: Will I receive project updates during the renovation?
A: Yes. We provide regular updates throughout the renovation so you always know what has been completed and what comes next.
Site Preparation and Cleanup
Q: Will there be a lot of dust or noise during the renovation?
A: Renovations naturally create some dust and noise. We take steps to minimize disruption by using protective barriers, covering surrounding areas, and cleaning the workspace regularly to keep your home as comfortable as possible.
Q: Do you clean up the space after each day?
A: Yes. We maintain a clean and organized workspace throughout the project, removing debris regularly to minimize disruption and help keep your home safe and tidy.
Post Project Care and Warranty
Q: Do you offer any guarantees or warranties on your work?
A: Yes. Every renovation is backed by our 2 Year Workmanship Warranty. Manufacturer warranties for individual products and materials remain separate and are provided by their respective manufacturers.
Q: Do you offer post renovation maintenance services?
A: We don’t provide ongoing maintenance services. However, if you experience an issue covered under our 2 Year Workmanship Warranty, we’re happy to assist you.
Q: What should I do if I notice an issue after the project is completed?
A: Contact us as soon as possible. We’ll review the issue and, if it’s covered under our 2 Year Workmanship Warranty, we’ll arrange the appropriate solution promptly.
Q: Who should I contact if I have questions after the project is completed?
A: You can contact us anytime after your renovation if you have questions or concerns. We’re committed to providing clear communication and support even after your project is complete.
Q: What does your workmanship warranty cover?
A: Our 2 Year Workmanship Warranty covers the quality of our installation and workmanship. Manufacturer warranties for products and materials remain separate and are covered by their respective manufacturers.
Ready To Start Your Project With Us?
Start with a free, no pressure estimate. We’ll review your project, discuss your goals, explain the best renovation options, and provide a clear written estimate before any work begins.
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